Why Dentistry Needs to Get Over Its “Sales Complex”

Dr. Jason Gladwell and Emily Abecasis join the Dental Operations Unpacked podcast to reframe “sales” as education — and explain how that mindset shift can take a practice from $3M to $9M while improving the patient experience.
Orthodontic Coaching vs. Consulting: Which Does Your Practice Actually Need?

“Coaching” and “consulting” get used interchangeably in the orthodontic industry. They’re not the same thing, and choosing the wrong model can mean spending a significant amount of money on support that doesn’t match your actual problem. This isn’t a knock on either model. Both have genuine value. But orthodontic coaching and orthodontic consulting solve different […]
3 Signs Your Dental Practice Needs a Practice Management Course (Not Just Another Consultant)

There’s a version of this story you’ve probably heard before, or lived. A consultant comes in, does an assessment, delivers recommendations, presents everything in a polished deck, and leaves. You implement some of it. The team adjusts. Things improve for 90 days. Then the practice drifts back to where it was. Two years later, you’re […]
Dental Leadership Training: How to Build a Team That Runs Your Practice Without You

Here’s a test: if you left your practice for two weeks, no calls, no check-ins, what would happen? For many dental practice owners, the honest answer involves anxiety. Not because their team is incompetent, but because the practice has never been systematically built to operate without the dentist at the center of every decision. Dental […]
Dental Business Training: Closing the Education Gap They Don’t Teach in Dental School

You spent four years in dental school mastering occlusion, restorative materials, and clinical procedures. You graduated with the skills to practice dentistry. You graduated without the skills to run a dental business. This isn’t a criticism of dental education, it’s a structural reality. Clinical training takes years to deliver competently. Dental business training gets a […]